At Formistry, we value your privacy and are committed to protecting your personal information. By using our website, you agree to the collection and use of your information as outlined in this Privacy Policy.
Information We May Collect
Formistry collects the information you provide when you place an order, create an account, contact us, or use our website. This may include your name, email address, phone number, billing and shipping addresses, body measurements, and order details.
For online payments, Formistry does not store your complete debit or credit card information. All payment transactions are processed through secure, encrypted payment gateways managed by trusted payment providers.
To improve your browsing experience and our services, we may also collect limited technical information through cookies and website analytics, including:
- IP address
- Device and browser information
- Operating system
- Website usage and browsing activity
- Cookies and similar technologies
Personally Identifiable Information
When you interact with Formistry, we may collect personal information including:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Order and transaction details
- Feedback, reviews, and customer support communications
We may also collect information about how you use our website, such as:
- Pages you visit
- Products you view
- Items added to your cart or wishlist
- Links you click
- Frequency of website visits and browsing activity
When and How We Collect Information
Formistry collects personal information when you create an account, place an order, contact our customer support team, subscribe to our updates, or interact with our website.
We use this information to create and fulfil orders, provide customer support, communicate order updates, and improve your shopping experience. With your consent, we may also send you promotional offers, newsletters, and updates.
Formistry is the sole owner of the information collected through its website and uses it only for legitimate business purposes in accordance with this Privacy Policy.
How We Use Your Information
We use your information to:
- Process, customize, and deliver your orders.
- Communicate order confirmations, shipping updates, alterations, exchanges, and customer support requests.
- Send promotional offers, newsletters, and product updates where you have provided your consent.
- Improve your shopping experience by personalizing content, recommendations, and website functionality.
- Maintain records, prevent fraud, and comply with applicable legal and regulatory requirements.
We also collect limited anonymous website data to:
- Understand how visitors use our website.
- Improve website performance, functionality, and user experience.
- Identify and resolve technical issues.
- Recognize returning visitors and provide a more personalized browsing experience through cookies and similar technologies.
Who We Share Your Information With
Formistry does not sell, rent, or trade your personal information. We may share your information only with trusted third-party service providers who help us operate our business and fulfill your orders, including:
- Payment partners for secure payment processing.
- Shipping and logistics partners for order delivery and returns.
- Production and alteration partners where required to complete your garments.
- Technology and support providers who help maintain our website and services.
These partners receive only the information necessary to perform their services and are required to keep your information secure and confidential. Any data shared for analytics or marketing purposes is used only in an aggregated or non-identifiable form.
Account Termination
You may request to close your Formistry account at any time by emailing info@formistryfashion.comfrom your registered email address. Please mention "Request to Close My Formistry Account" in the subject line.
Your account will be deactivated within 15 working days of receiving your request. Please note that certain information may be retained on our servers as required by applicable laws, regulatory requirements, or our data retention policies.
Changes to This Privacy Policy
Formistry reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page and will take effect immediately upon publication. We encourage you to review this policy periodically to stay informed about how we protect your information.
If you have any questions or concerns regarding this Privacy Policy or the way your personal information is handled, please contact us at info@formistryfashion.com.